A leading homebuilder in the Brazos Valley area is looking for a detail-oriented and customer-focused Warranty Specialist to manage the post-construction warranty process. This role requires strong project management skills to ensure timely resolution of warranty claims and superior customer service to homeowners. The Warranty Specialist will be responsible for coordinating with subcontractors, managing repair schedules, and maintaining detailed records of all warranty work.Must be flexible to work outside of traditional business hours.
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Responsibilities:
Manage and process warranty claims from homeowners, ensuring a positive customer experience.
Coordinate repairs and service work with subcontractors, vendors, and internal teams.
Maintain detailed records of all warranty requests, service orders, and completed work.
Communicate with homeowners to provide updates and ensure satisfaction with repairs.
Ensure all warranty work is completed according to company standards and within specified timeframes.
Oversee multiple projects simultaneously, prioritizing tasks to meet deadlines.
Working hours: 8:00 AM - 5:00 PM
Skills:
Bachelor's degree preferred.
Previous experience in residential construction or warranty management preferred.
Education:
Bachelors
Experience:
1-4 years
Qualifications:
Strong project management skills with the ability to handle multiple tasks at once.
Superior customer service skills with the ability to communicate effectively and professionally.
Highly detail-oriented with excellent organizational abilities.
Proficiency in Microsoft Office and project management software.
Apply today!
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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).