Spherion of Madison is seeking to hire a Telecommunications Technician II
Highlights:
- Candidates must be WI residents or willing to relocate to WI prior to starting the role at their own expense.
- Hybrid position with a minimum of 2 days per week in office.
- Long term/indefinite.
- We offer $21-23/hr, 10 days of PTO and 9 days of holiday pay. As well as access to enhanced benefits
...
Responsibilities:
- This position will work with cellular vendors for new and upgrade phone orders, along with service suspensions and cancellations.
- Work with a ticketing system where all work requests and progress are tracked.
- Update inventory and various other systems; therefore requires strong attention to detail and the ability to follow complicated procedures.
- May also support teleconferencing events, which involve camera and sound system set up
Skills:
- Experience with using online vendor portals
- Experience in working with cellular vendors
- Experience working on a technical team
- Excellent written, verbal, customer service and communication skills
- Experience working with Microsoft Office suite including Teams
- Experience in drafting and documenting procedures
- Experience in supporting conference room technologies
- Experience with video cameras and sound systems
Qualifications:
- Experience in supporting smart phones 2 years minimum
- Experience in working with cellular vendors 2 years minimum
- Experience in following detailed procedures 2 years minimum
- Experience in working with a ticketing systems to track work 2 years minimum
- Experience in tactful and professional communications with teammates and customers 2 years minimum
Please apply to the Telecommunications Technician II today!
#SPH1004
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).