Spherion Staffing is assisting a Window & Door company located in Bonita Springs in their sourcing for a Service Coordinator. The Service Coordinator is a key player in optimizing service processes and ensuring the efficient flow of operations within the service department. This is a temp to hire opportunity.
Responsibilities:
...
-Act as the main liaison between clients and company
-Address client inquiries, complaints, and request promptly and professionally
-Ensure services meet client needs and expectations
-Coordinate and schedule service appointments
-Coordinate and schedule inspections with the counties
-Ensure timely delivery of services and resolve scheduling conflicts
-Communicate effectively with internal teams, such as service technicians, production coordinator and managers
-Provide updates to clients on service status and outcomes.
-Maintain detailed records of client interactions, service requests, and resolutions.
-Generate and manage service reports and documentation
-Identify and address issues in service delivery process
-Develop solutions to improve efficiency and client satisfaction
-Escalate complex problems to appropriate personnel or management
Working hours: 7:00 AM - 4:00 PM
Skills:
-Excellent organizational skills
-Strong verbal and written communication skills
-Ability to multitask
-Ability to work in a fast paced environment
-Time management skills
-Team player
Education:
High School
Experience:
1-4 years
Qualifications:
-2-3 years of proven experience in customer service, administrative, or service coordination roles
-Proficiency in Microsoft Office Suite and CRM Software
-High school diploma or equivalent
-Ability to pass a national background & drug screening
-Great typing and computer skills
There are several ways to apply!
Apply in person Monday-Friday between the hours of 9am-12pm or call our office to schedule an appointment at 239-939-9999
Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907
Apply on line www.spherionjobcentral.com
Email your resume by replying to this post
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).