As a Medical Scheduler, you will play a crucial role in managing patient appointments and ensuring that our providers' schedules are efficiently coordinated. You will be the first point of contact for patients, so excellent customer service skills and a friendly demeanor are essential. The ideal candidate will have experience in a medical setting, possess excellent organizational skills, and be comfortable handling a high volume of calls.
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Responsibilities:
Schedule and confirm patient appointments, ensuring efficient use of providers? time.
Maintain accurate and up-to-date appointment records in the electronic health record (EHR) system.
Answer incoming calls promptly and professionally, addressing patient inquiries and concerns.
Collaborate with medical staff to optimize scheduling and accommodate patient needs.
Verify patient insurance information and obtain pre-authorizations as necessary.
Assist in managing appointment reminders and follow-up calls to reduce no-shows.
Provide administrative support as needed, including filing and data entry.
Working hours: 8:00 AM - 5:00 PM
Skills:
Associate degree in healthcare administration or related field preferred.
Previous experience as a scheduler or in a medical office setting is preferred.
Familiarity with medical terminology and understanding of insurance processes is a plus
Education:
High School
Experience:
1-4 years
Qualifications:
High school diploma or equivalent; associate
Proficient in using scheduling software and electronic health records (EHR).
Excellent communication and customer service skills.
Excellent attention to detail and ability to multitask in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information.
Please apply online at www.spherion.com/apply
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).