Cultivate relationships with key decision-makers and engineers at the customer organization, with a focus on long-term partnerships.Execute sales plans to meet performance expectations and requirementsWork closely with customers to understand their technical requirements Provide customized quotes based on those customer requirements, technical specifications, and volume needsEnsure that quotes are competitive, clear, and aligned with customer expectations.Manage the end-to-end sales process, from initial customer contact to final proposal.Serve as the technical expert for all customer inquiries regarding product specifications, integration, and performance.Offer solutions that ensure the customer it will meet or exceed their system(s) and operational requirements.Stay updated on product offerings and any new developments within the manufacturing process to inform customers accordingly.Collaborate cross functionally with product lines, engineering, manufacturing, and other internal departments to provide customer centric solutionsBe aware of and responsive to market conditions and competitive activities while communicating such information to product divisionsStay updated on industry trends, customer feedback, and competitive offerings.Maintain accurate records of sales activities, opportunities, and customer interactions in CRM system.Provide regular sales forecasts and reports to management. Ensure that customers receive the highest level of service throughout the sales process and beyond. Work proactively to resolve any technical or product-related issues that may arise post-sale.
4-7 years
Ability to build trust and relationships with various types of peopleAbility to anticipate and be proactive on customer needs Ability to leverage internal stakeholders to meet customer and organizational needsAbility to learn and utilize digital tools and proprietary softwareTechnical problem-solving, communication, customer service, time management, presentation, planning, interpersonal and teamwork skills.Understanding of sales processesFamiliarity with CAD software or system design tools is a plus.Knowledge of industry standards and certifications related to electronic components (e.g. UL, RoHS, CE, etc)Ability to travel to customer sites as needed.
3+ years of experience in technical sales or solutions engineering, preferably in a manufacturing or electronics-based environment, with a focus on component level thermal products. EducationBachelor???s degree (Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related field (or equivalent experience), with 3 years in a technical or industrial/commercial field, Associates degree with 5 years in a technical or commercial field, or a high school diploma with 7 years in the technical or industrial/commercial field will be considered.Knowledge of thermostats, thermistors, electronic controls, or similar products is a plus.Skills:Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with CRM software (Salesforce, HubSpot, etc.).Strong technical knowledge of temperature sensing, control systems, and related electronic components, such as thermostats, thermistors, probe thermostats and control boards. Experience with product customization and troubleshooting for temperature control and sensing products.Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiencesStrong negotiation and presentation skills, with experience in handling proposals, contracts, and pricing discussions.Ability to manage multiple sales opportunities simultaneously and meet or exceed sales targets.Self-motivated with a strong drive to achieve results, while building and maintaining long-term relationships with customers.
Bachelors
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