roofing customer support.

Responsibilities:
Handle data entry of field inspection paperwork into Tecta America's web-based asset management database
Create roof drawings using Roof CAD software
Process and schedule service requests for customers
Field phone calls from both internal and external customers
Communicates on a regular basis with internal and external customers
Provide training for the web-based asset management database to internal and external customers.
Prepare and deliver customer reports

Working hours: 8:00 AM - 5:00 PM

Skills:
Experience with a??CAD program is??a plus
Construction/Roofing industry knowledge/experience is a plus

Qualifications:
Prior customer service experience
Problem Solving Ability with the ability to manage difficult customer situations
Highly motivated and strong initiative for learning and quick Implementation
Ability to multi-task, prioritize, and manage time effectively
Good written and oral communication skills
Strong attention to detail and accuracy
Strong proficiency using MS Outlook, Word, PowerPoint and Excel
Demonstrated capability to interface and maintain effective relationships with all level of employees in a team-oriented environment??
High School diploma

Don't wait, apply for this position today and LET'S GET TO WORK!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).