- Typing and editing various forms of correspondence to include letters, loan comments and other Bank documents- Email application packet to customer to include detailed checklists and financial documentation requests- Obtain and review credit reports- Order 3rd party reports track and review collateral documents such as appraisal/evaluation, title report, flood certification, etc.- Collateral valuations - Appraisal reviews, NADA or other research as necessary- Scanning and doc tracking; scan and submit loan documents to underwriting- Build and update Personal Financial Statements in document imaging software- Complete the loan set-up sheet in conjunction with Lender- Complete Global Pipeline and update as needed throughout the loan process- Perform basic underwriting functions including loan to value calculations and debt to income calculations- Enter loans and generate disclosure documents in the Loan Origination System Encompass- Submit loans for approval to secondary market including Freddie Mac- Create network and document imaging folders prior to submitting to Processors- Transfer documents from Shared Drive to document imaging system- Ensure appraisal letter is sent to customer and invoice has been paid- Follow up with borrowers and collect items as needed for underwriting- Obtain payoffs for loan closings- Pre-closing review of loan closing documents; I.e. Need DL, tax returns, address discrepancy, insurance documents and underwriting- Coordinate with Lender and Processors- Communicate with Processor on outstanding questions/comments- Provide updated wire instructions for loan closings- Assist with preparation for closings, i.e. cashier's checks- Coordinate with Title Company and borrower(s) for closing as applicable- Return customer documents at closing as needed, I.e. Tax Returns- Close loans in Officers absence- Prepare loan recordings for loans that close and record same day- Verify final signatures on closing documents- Complete adverse action paperwork, forward to customer, copy to ERM- Pull secondary market Interest Rate reports as needed- Research and respond to customer inquiries- Perform loan advances and transfers of funds for customers- Manage exception and pending list(s), scan and correspond with Loan Operations as completed- Manage loans coming due; obtain appropriate documentation, complete change in terms (CIT) as applicable
1-4 years
- Prior Banking experience and/or experience in loan support or loan processing preferred- Three plus years clerical/administrative experience in a customer service setting preferred
- Must have good writing and editing skills- Computer proficiency required - ability to use internet, email and Microsoft Office- Word and Excel- Must be bondable- Must be able to conduct oneself in a manner that promotes trust in the individual and our organization.- Must maintain confidentiality at all times due to the nature of information about customers and transactions- Work cooperatively and respectfully with all Bank Team Members- Self-directed - must be able to fulfill the responsibilities of the position with minimal supervision- Must be able to prioritize and organize responsibilities to maximize productive results
High School
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