2 jobs found for Customer Service Manager

Spherion Fargo is seeking an outgoing, self-directed, results-driven Customer Service Manager to oversee customer service representatives and work closely with the Shipping Manager to meet the evolving needs of a local business in Fargo, ND. The ideal candidate will independently coach and mentor staff to achieve superior customer service that cultivates customer loyalty and retention. The candidate must work well in a team setting, guiding and persuading

We're looking for a dedicated and customer-oriented individual to become a part of an award-winning team. As a customer service representative, you will be responsible for resolving product or service issues, ensuring customer satisfaction, and providing accurate information to meet the needs of our customers.Responsibilities:Resolve customer complaints by clarifying issues, determining the cause, and providing effective solutions.Prepare repair orders by