The Authorization Specialist is responsible for ensuring that all necessary authorizations are obtained for medical procedures and services. This role involves interacting with insurance companies, healthcare providers, and patients to secure the required permissions for treatments. The Authorization Specialist plays a crucial role in the call center by managing the pre-certification process and ensuring that services are covered by insurance plans, thereb
The Authorization Specialist is responsible for ensuring that all necessary authorizations are obtained for medical procedures and services. This role involves interacting with insurance companies, healthcare providers, and patients to secure the required permissions for treatments. The Authorization Specialist plays a crucial role in the call center by managing the pre-certification process and ensuring that services are covered by insurance plans, thereb
As a Customer Service Representative (CSR) for our medical insurance company, you will be the primary point of contact for our members, providing exceptional customer service and support. This is a remote postion but you must live in the Rio Grande Area. Your main responsibilities will include addressing inquiries, resolving issues, and guiding members through their insurance policies and claims processes. You will play a crucial role in ensuring member sa
As a Customer Service Representative (CSR) for our medical insurance company, you will be the primary point of contact for our members, providing exceptional customer service and support. This is a remote postion but you must live in the Rio Grande Area. Your main responsibilities will include addressing inquiries, resolving issues, and guiding members through their insurance policies and claims processes. You will play a crucial role in ensuring member sa
Spherion Staffing is seeking a dynamic and experienced Call Center Supervisor to join our client's team. If you have a minimum of 3 years of experience in a call center supervisory role, we want to hear from you!Responsibilities:Supervise and lead a team of call center agents, ensuring they meet performance goals and provide high-quality customer service.Monitor and evaluate the performance of call center staff, providing coaching, feedback, and training a
Spherion Staffing is seeking a dynamic and experienced Call Center Supervisor to join our client's team. If you have a minimum of 3 years of experience in a call center supervisory role, we want to hear from you!Responsibilities:Supervise and lead a team of call center agents, ensuring they meet performance goals and provide high-quality customer service.Monitor and evaluate the performance of call center staff, providing coaching, feedback, and training a
The Classified Representative is responsible for handling classified advertisements for the company. This role includes managing customer inquiries, processing ad requests, ensuring compliance with company policies, and maintaining a high level of customer satisfaction.Responsibilities:Record Keeping: Maintain accurate records of all transactions and customer interactions.Customer Interaction: Respond to customer inquiries via phone, email, and in person r
The Classified Representative is responsible for handling classified advertisements for the company. This role includes managing customer inquiries, processing ad requests, ensuring compliance with company policies, and maintaining a high level of customer satisfaction.Responsibilities:Record Keeping: Maintain accurate records of all transactions and customer interactions.Customer Interaction: Respond to customer inquiries via phone, email, and in person r
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