Spherion Staffing is looking for experienced transportation schedulers to join a promising transportation company that specializes in non-emergency medical transportation services.
Shift:
Mon-Fri 10a-2p
Mon-Fri 12p-5p
Pay: $18/hr-$25/hr
Responsibilities:
- Advocate for customers and troubleshoot issues with a sense of urgency and compassion
...
- Perform customer service tasks related to scheduling and dispatching trips for members
- Handle inbound and outbound calls, verifying member eligibility and addressing inquiries
- Update member records accurately and maintain clear communication with team members
- Proactively identify and resolve potential issues regarding trip schedules
- Act as a liaison between members and transportation providers
- Adhere to company policies and procedures, including learning and utilizing all available tools
Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)
Skills:
- Dispatching experience highly preferred
- Basic geographical knowledge or map reading skills
Education:
High School
Experience:
1-4 years
Qualifications:
- Empathetic, patient, and adept at communication
- 1-2 years of experience in customer service and call center environments
- Pleasant phone demeanor with strong verbal communication skills
- Ability to follow scripts while demonstrating empathy towards customers
- Proficient in multitasking and adapting to changing situations
- Strong organizational and interpersonal skills
- High school diploma or GED required
- Must pass a criminal background check and drug screen
If you are interested, please apply today and send your most updated resume to indynorth-dl@spherion.com. Please make sure to indicate the shift and schedule you'd like.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).