As a Licensed Insurance Agent, you will be responsible for providing clients with expert guidance on insurance products that meet their needs, whether it be life, health, property, or casualty insurance. Your role involves identifying client needs, offering tailored insurance solutions, and ensuring customer satisfaction through personalized service. You'll manage client portfolios, process policy applications, handle renewals, and assist with claims. Success in this role requires great communication, sales acumen, and a thorough understanding of insurance regulations and product offerings.
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Responsibilities:
Generate sales leads from agencybloc and other sources
Call on assigned leads
Maintain sales quota
Answer incoming customer phone calls
Check voicemail and respond to customers in a timely manner
Strive to build sustainable relationships and trust with customer through open and interactive communication
Identify and assess customer needs to achieve satisfaction - document calls in Agencybloc
Conduct 30, 60 & 90 day follow up calls with customers
Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
Help complete enrollment forms online for clients with Medicaid
Update and review Agencybloc as required
Maintain current book of business
Other duties as assigned
Working hours: 8:00 AM - 5:00 PM
Skills:
Highly proficient in English and Spanish.
Excellent communication skills.
Ability to follow communication procedures, guidelines and policies.
High degree of accuracy and ability to use the correct method/tools.
Education:
High School
Experience:
0-1 years
Qualifications:
Computer experience to include Google Sheets.
Can learn on the job but customer or call center experience is preferred.
Obtain and maintain a Health and Life insurance License.
Ready to help others secure their future while advancing your career? Apply today! Call or text INSURANCE to 956-961-4298
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).