Now hiring for IT Helpdesk. Spherion of Massachusetts currently has IT Helpdesk opportunities available to support our local, industry leading customer. Our IT Helpdesk will be working a first shift with limited required OT. The IT Helpdesk will support our customers to provide first-line technical support. The ideal candidate will assist users with troubleshooting, software installations, and account management while escalating complex issues as needed. Mon thru Fri. If you are looking for a full time, long term IT Helpdesk position, apply or contact us today!
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Perks & Benefits:
- Limited mandatory OT - Choose additional hours that fit YOUR schedule
- Temp to hire position in 90 days (meeting hiring criteria)
- $19-$20 per hour to start - depending on experience
- Promotional and training opportunities
Responsibilities:
Responsibilities include but not limited to:
Answer phone calls and emails, providing basic technical support.
Assist with password resets and user account setup.
Troubleshoot minor software errors and guide users through simple IT tasks.
Install software and configure basic hardware like printers and computers.
Document issues and solutions for future reference.
Monitor system performance and update user permissions as needed.
Escalate complex technical issues to higher-level support.
Working hours: 9:00 AM - 5:00 PM
Skills:
Problem-Solving
Remote Support
Willingness to Learn
Education:
High School
Experience:
1-4 years
Qualifications:
IT Knowledge
Troubleshooting Skills
Communication Skills
Spherion MA is the TOP RATED staffing agency in our area!
Visit us, call or text today to learn more - Job matching & Immediate Interviews
Apply with us today www.spherion.com/apply/75808
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.