insurance document specialist.

The Document Production Specialist is responsible for reviewing and editing client and member-facing health insurance documents, including benefit review and system input, formatting, proofreading, and identifying corrections needed during development and production. Production includes the release of the final documents to the print vendor for hard copies and also release to the web vendor to enable member access. This position will ensure documents are compliant with current business, state, and federal requirements. Specialist is expected to resolve production issues and is required to assure thorough and effective communication on production statuses and issues.

Highlights:

• Contract 12+ months
• Pay rate: $22-$25/hr
• Advancement opportunities

Responsibilities:

• Uses highly complex materials and tools to create and proof business and member contracts and documents, ensuring regulatory compliance.
• Examples include Master Group Contracts, Certificates of Coverage, Summary of Benefits
• Release final documents to business partners and to go to vendors for claims configuration,
• Regular documentation and reporting of production status up to leadership
• Analyze information to ensure benefits are accurately reflected in the benefit database and member contracts, notices, and documents.
• Write and update job aids.
• Update SOPs for leadership review.
• Contribute to process improvements, workflows, and document enhancements
• Expected to work through issues to resolution independently, or with their Lead as needed

Qualifications: 

• Bachelor's degree, or equivalent experience required
• Degree in English, Marketing, or Business Administration preferred
• Minimum 3 years of related experience beyond degree required; such as materials development, auditing, and/or proofreading; professional writing; or business analysis experience required
• Strong written, verbal, and editing skills are required
• Proficiency in Microsoft Word, Adobe Acrobat Professional required
• Strong ability to develop a hands-on understanding of a multiple variety of software applications
• Highly organized with ability to use multiple resources to complete tasks
• Experience in the HMO or insurance industry is highly preferred.
• Experience with Commercial health insurance products or health benefits is highly preferred

Please apply to the Insurance Document Specialist position for immediate consideration!

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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).