Spherion is recruiting 911 Telecommunicators for a fast-paced, high-impact role! This is more than just a job-it's a long-term career with growth opportunities.
Join us for an Information Session on April 9th!
Interested applicants can explore this exciting career opportunity in more detail, including:
- Career Path Presentation
...
- Tour of the Communications Dispatch Center
- Meet the Teams
- Games & Prizes!
FULL TIME | TEMP-TO-PERM | ON-THE-JOB TRAINING | 12-HOUR ROTATING SHIFTS (DAYS, NIGHTS, WEEKENDS & HOLIDAYS)
COMPENSATION:
Training Pay: $18.21 per hour | After Training Pay: $20.96 per hour
Responsibilities:
This position will train and expect you to:
- Receive and screen non-emergency and emergency calls for law enforcement, fire, medical, and animal services.
- Accurately process requests for assistance and dispatch appropriate personnel.
- Stay calm under pressure while managing high-stress situations.
- Quickly assess and relay critical information to emergency responders.
- Maintain clear and concise records while keeping a professional demeanor.
Working hours: Various Shifts Available
Skills:
What it takes to be the most successful:
- Ability to think quickly and process information rapidly
- Highly-attentive and active listening and communication skills
- Comfort working in a high-energy, team-driven environment
- Knowledge of local geography (or willingness to learn)
- Ability to work 12-hour shifts (Days, Nights, Weekends, and Holidays)
Education:
High School
Experience:
0-1 years
Qualifications:
- Ability to type a minimum of 30 WPM with 97% or better accuracy
- Ability to think quickly and multi-task under high-stress situations
- Ability to gain and maintain control of a conversation, adapting as needed to the unforeseen circumstances
- Ability to achieve and maintain the following certifications: FL 911 Public Safety Telecommunicator, Emergency Medical Dispatch (EMD), FCIC/NCIC, Driver & Vehicle Information Database (DAVID) and CPR
- Ability to maintain clear, concise and accurate logs and records
- Ability to exercise one's own initiative and judgement and provide aid as needed
- Ability to elicit critical information in a stressful or life threatening situation
- Ability to work independently and meet schedules and deadlines for work (this role WILL NOT accommodate outside schedules such as college classes or other supplemental work schedules)
- Benefits available after 30 days (Medical, Dental, Vision & more!)
- Smoke-Free Work Environment
- Long-term, temp-to-hire career opportunity
Apply Today!
Step 1: Complete a Spherion application ??? Apply Here
Step 2: Text "BE911" to 352-796-6000 to sign up for our next Information Session (this is an in-person step that is required as a part of the application process)
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).