fulfillment coordinator.

Responsibilities:
- Establishes, documents, and monitors the Fulfillment Department's processes and procedures to ensure required timelines are met while maintaining Quality Assurance standards.
- Creates and maintains reporting to management on key performance department metrics.
- Facilitates training and coaching the Fulfillment team on procedures and providing guidance as needed on detailed or more complicated client requests and roll out requirements.
- Collaborates with Fulfillment Compliance and Logistics Analytics teams to improve fulfillment processes and procedures.
- Recommends solutions and process improvements.
- Collaborates with internal clients on statuses, delays, and challenges related to the fulfillment processes.
- Serves as the primary liaison between internal customers and the Fulfillment Group.
- Observes established safe working and housekeeping procedures; promptly corrects hazardous situations.
- Follows all company policies, security protocols & procedures, standard operating procedures, work instructions, and ISO requirements.
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
- May be required to perform duties outside of their normal responsibilities from time to time, as needed.

Working hours: Various Shifts Available

Skills:
- Ability to effectively lead others and foster a productive work environment.
- Previous work experience working in an ISO 9001 environment is highly desirable.
- Effective customer service and interpersonal skills, detailed oriented, organizational, problem-solving, and decision-making skills.
- Requires basic computer experience as well as operating standard office equipment.
- Ability to communicate clearly, orally and in writing.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to read or understand information related to work activities.
- Must be able to perform simple mathematical calculations - addition, subtraction, multiplication, division

Education:
High School

Experience:
1-4 years

Qualifications:
- Team Leadership
- Minimum of 3 years equivalent experience.
- Effective proficiency in using the intranet, email, Excel, Word, and management information systems (MIS).
- Fulfillment Compliance
- Quality Assurance Standards
- Logistics


If you're looking for a great career opportunity to continue growing your leadership skills and fulfillment knowledge, here it is! Apply online today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).