Responsibilities:??? Invoice Processing: Accurately review, validate, audit and process freight invoices to ensure timely and correct billing??? Payment Processing: Accurately record, validate and apply customers payments, ensuring proper allocation??? Discrepancy Resolution: Investigate and resolve billing/payment discrepancies by working closelywith carriers, vendors and internal departments??? Data Accuracy: Maintain up-to-date billing records, ensuring accuracy in freight rates, fuel, surcharges and accessorial fees. ??? Monitor outstanding customer accounts for timely payments,collection efforts, payment statuses and remittance details ensuring proper aging??? Proactive Documentation Collection: Gather all necessary documents (BOLs, PODs, Lumpers,??? Detentions, etc.) to ensure invoices are released within 24 hours of delivery??? Process Driver Envelopes: Review content, scan and index documents, and properly file envelopes for secure storage??? Complete Indexing of Scanned Documents??? Account Reconciliation??? Customer Care: Respond promptly to customer inquiries regarding billing, providing clear andprofessional communication within 24 hours of receipt
0-1 years
Qualifications and Skills- High degree of accuracy and attention to detail- Ability to analyze data and identify inconsistencies- Ethical behavior with sensitive financial information- Exceptional organization skills with ability to prioritize tasks- Customer service orientation and negotiation skills- Excellent verbal and written communication skills- Ability to handle multiple tasks and meet deadlines- Strong data entry and calculating skills- Ability to work in a team and collaborate with others and handle difficult situations- Knowledge of freight invoicing and industry-specific billings practices a plus- Associate's or Bachelor's degree in Accounting, Finance, Business Administration or related field- (preferred but not required)
Previous experience in accounts receivable, billing or accountingProven ability to calculate, post and manage financial recordsProficiency in Microsoft Excel, Outlook and Office 365
High School
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