We are seeking an Electronic Tester Monitor who will work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites. The ideal candidate will have excellent customer service and basic computer skills.
Responsibilities:
-The E-Tester Monitor will be the first point of contact for the students in electronic testing sessions.
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-Adaptability and responsiveness to client requirements and requests for assistance.
-Maintaining assigned testing area?s schedules, equipment, communications and risks/constraints.
-Monitoring testing area by checking-in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup.
-Providing status updates to the Delivery Services Manager weekly, or more frequently, if necessary.
-Escalating any issues to the Delivery Services Manager in a timely manner.
-Staying abreast of content requirements in the agreed subject matter areas.
-Will be asked to help assist instructors in classes. Including but not limited to handing out papers, helping students with computers and, safety in the lab.
Qualified candidates need to be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton.
Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)
Skills:
-Minimum of one year of experience in customer service.
Education:
High School
Experience:
0-1 years
Qualifications:
-Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.
-Strong interpersonal, communication, and organizational skills.
-Ability to work independently or as a team.
-Strong customer service skills.
Please apply online and we will reach out to you. We look forward to speaking with you.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).