Spherion Mid Ohio, in partnership with The JM Smucker Company, is a seeking a Deduction Resolution Specialist. This is a 6-12 month contract position that will support the Smucker Customer Financial Services division in Orrville, Ohio. There may be an opportunity for permanent hire for the right candidate. This position offers a fantastic opportunity to gain experience within a Fortune 500 organization.
Position Overview:
This position will partner with Business-to-Business customers, brokers, and internal partners to research and resolve Accounts Receivable transactions in order to meet key company financial targets. The Specialist will identify and resolve all types of deductions, including credits, in a timely and efficient manner with a clear understanding of impact to Sales, the balance sheet, and the P&L, while identifying trends to drive future improvement. This individual should have strong communication, analytical and problem-solving skills to minimize deduction issues and improve accuracy.
Key Responsibilities:
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- Research, analyze, and resolve deductions on customer payments while adhering to established processes to ensure coding, reporting, and financial impact accuracy
- Accountable for driving results with brokers, sales, and sales support on pre-determined deduction metrics
- Provide timely follow up with customers on invalid deductions and takes the lead on driving collaboration of key accounting and finance decisions
- Provide insight to Supply Chain partners to support cost savings and avoidance opportunities, along with support of scorecard adherence
- Responsible for idea generation, maintenance, and utilization of department tools and dashboards to identify customer payment trends and opportunities through data analysis
- Build strong relationships with internal and external partners to drive customer behavior improvements
- Manage a combination of daily responsibilities and special projects to support current business activities and needs
Skills:
- Bachelor's Degree required. Business, Finance, or Supply Chain degree is preferred
- 1-3 years deduction management/Accounts Receivable/AR experience preferred
- Strong problem solving and analytical skills needed in managing complex business situations and achieving objectives
- Data analysis skills
- Effective interpersonal skills, both written and verbal, to build relationships with internal and external partners
- Ability to organize information and prioritize tasks in order to meet deadlines in time sensitive situations
- Ability to display indirect leadership across other functional areas to accomplish company goals
- Data visualization tool experience a plus (Spotfire, Tableau)
- Intermediate Excel skills, including V-lookup, pivot table, and formulas
- Proficient computer skills, including Microsoft Word and PowerPoint
- Accuracy and attention to detail
- Career interest in the Supply Chain and/or Finance field preferred
- Experience in the Client (Consumer Packaged Goods industry is a plus
Education:
Bachelor's degree is required. Business, finance, or supply chain degree is preferred.
Compensation:
$24/hour (approximately $49,920 annually)
Schedule/Location:
This position is full time (40 hours/week), Monday–Friday, with office hours approximately 8:00am-4:30pm. This position is based in Orrville, Ohio and offers a hybrid work schedule. You will have the opportunity to work a combination of days remotely and/or in the office at the Smucker Orrville campus, most likely 75% remote and 25% in the office.
Apply now to learn more about Spherion's career-building opportunities with the JM Smucker Company. There may be an opportunity for permanent hire for the right candidate.