Spherion Staffing Sarasota is partnering with a respected local company known for their exceptional workplace culture and supportive leadership team. This organization values their employees, providing monthly team lunches and engaging activities to foster a positive work environment.
Location: Sarasota, FL (In-office position)
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Hours: Monday - Friday, 8:30am - 5:30pm
Compensation: $18.00/hour plus monthly performance bonuses
About the Role:
As a Customer Service Representative, you'll be the voice of the company, handling both inbound and outreach communications. You'll engage with active and inactive clients, follow up with customers who have incomplete transactions, and respond to service inquiries.
Responsibilities:
Key Responsibilities:
Provide excellent customer support via telephone and email
Handle customer concerns professionally and effectively
Diagnose and resolve issues promptly
Identify opportunities to recommend additional products or services
Process orders and maintain accurate customer records
Working hours: 8:30 AM - 5:30 PM
Skills:
High school diploma or equivalent
1+ year of related experience, preferably in a call center setting
Demonstrated math proficiency and strong computer skills
Ability to remain calm under pressure while exceeding customer expectations
This is an excellent opportunity for a motivated individual looking to join a company that truly values its employees and promotes a positive workplace culture.
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
Proficiency with Microsoft Office applications
Excellent telephone etiquette and communication skills
Strong problem-solving abilities
Self-disciplined with a positive, upbeat attitude
Ability to multitask in a fast-paced environment
Customer-focused mindset
All qualified candidates please apply!!!! Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Ability to Commute:
Sarasota, FL 34243 (Preferred)
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).