Our client is looking for a Temporary Customer Service Representative on-site in Itasca from Feb 9 until April 30. Pay range $18-$22 per hour. 38.75 hours per week. Hybrid - Monday, Tuesday, Wednesday. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. Must be able to handle level 1 call types.
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Responsibilities:
- Responsible for receiving and responding to a large number of incoming requests
- Provides accurate, valid and complete information by using the right methods/tools.
- Documents customer complaints and provides appropriate solutions and alternatives within the time limits
- Keeps records of customer interactions, processes customer accounts and files documents.
- Follows communication procedures, guidelines and policies.
Working hours: 8:15 AM - 5:00 PM
Skills:
- Requires strong phone contact handling skills and active listening.
- Good customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage tasks effectively.
- Works in a call center environment.
Education:
High School
Experience:
0-1 years
Qualifications:
-HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
-Must be able to handle level 1 call types.
Temporary Customer Service Representative Opportunity
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).