customer service representative.

Fast-paced, dynamic atmosphere
Casual dress code (closed-toe shoes required)
Hybrid role between office and warehouse settings
Small company environment where versatility is valued
Collaborative team culture with frequent interaction between departments

Physical Requirements:
Ability to stand, walk, and move throughout the warehouse
Capable of lifting and handling products
Comfortable working in both office and warehouse environments

Training:
Comprehensive training provided for both customer service and warehouse operations
Hands-on product training to ensure thorough understanding of inventory
Systems training, including upcoming SAP implementation

Responsibilities:
Process customer orders and inquiries for our extensive automotive belt product line
Utilize comprehensive product knowledge to provide accurate information and solutions
Navigate multiple software systems, including upcoming transition to SAP ERP (January 2025)
Conduct product research using digital tools and Google searches
Collaborate with warehouse team members to ensure accurate order fulfillment
Assist in warehouse operations as needed, including handling and moving products
Maintain excellent communication with both customers and team members
Adapt quickly to changing priorities and manage multiple tasks simultaneously

Working hours: 8:00 AM - 5:00 PM

Skills:
Adaptable to change and quick to learn new systems
Team player willing to assist in various departments as needed
Comfortable in a casual, close-knit workplace environment
Good sense of humor and ability to handle playful workplace banter
Professional attitude while maintaining approachability
Alignment with their core values: Think / Work Hard / Be Kind

Education:
High School

Experience:
1-4 years

Qualifications:
Previous customer service experience, preferably in automotive or industrial parts
Excellent computer literacy and ability to learn new software systems
Excellent digital research skills
Physical ability to work in warehouse environment regularly
Capability to lift and handle products safely
Excellent multitasking abilities
Excellent verbal and written communication skills
Ability to work independently and as part of a team


Join a team and be part of a company that values hard work, teamwork, and a positive attitude. They offer a dynamic work environment where your contributions make a direct impact on our success. If this sounds like a career opportunity that is a good fit for you long-term, go to www.spherion.com/apply/75102 to complete an application and submit your resume. For more details, please call (217) 359-4488.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).