As part of the Release of Information Team, interprets and responds to requests for protected health information. Fulfills release of information requests Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials
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Responsibilities:
Process all requests for release of information by locating and retrieving the corresponding protected health information i
Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements
Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application.
Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor.
Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application
Utilize a variety of computer systems and maintain procedural consistency as delineated by the facility.
Working hours: 8:00 AM - 4:30 PM
Skills:
see required
Education:
High School
Experience:
1-4 years
Qualifications:
High School Diploma or GED required, Associate???s Degree preferred. R.H.I.T. desired.
A minimum of 1-3 years of customer service experience, records management or healthcare experience required.
Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred.
High comfort level with computer programs and software. Proficiency with data entry functions.
Strong organizational and interpersonal skills; attention to detail and the ability to multitask.
??? Solid oral and written communication skills
Opening in Bham
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).