The Credit and Collections Clerk is responsible for managing accounts receivable, ensuring timely payment from customers, and minimizing financial risk. This role involves creating customer accounts, establishing credit limits, and performing various accounts receivable functions, including billing, collections, and account reconciliation. The ideal candidate will possess excellent interpersonal skills, professional communication abilities, and a strong understanding of credit and collections practices.
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Responsibilities:
Create new customer accounts and maintain accurate customer records.
Evaluate customer creditworthiness and establish appropriate credit limits.
Monitor customer accounts to identify overdue payments and potential collection issues.
Prepare and issue invoices to customers.
Process payments received from customers through various methods.
Reconcile accounts receivable ledgers and resolve discrepancies.
Generate and distribute monthly statements to customers.
Contact customers with overdue accounts via phone, email, or written correspondence to secure payment.
Negotiate payment plans or settlements with customers when necessary.
Document all collection activities and maintain accurate records.
Escalate delinquent accounts to management or external collection agencies when appropriate.
Prepare reports on accounts receivable aging and collection activities.
Analyze data to identify trends and areas for improvement in the collections process.
Assist with month-end and year-end closing procedures related to accounts receivable.
Respond to customer inquiries regarding billing, payments, and account status.
Maintain professional and courteous communication with customers at all times.
Resolve customer disputes or complaints in a timely and efficient manner.
Working hours: 8:00 AM - 5:00 PM
Skills:
3+ years of experience
Education:
High School
Experience:
1-4 years
Qualifications:
Proven experience in credit and collections.
Strong understanding of accounts receivable principles and practices.
Experience with credit analysis and establishing credit limits.
Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
Excellent negotiation and problem-solving skills.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Attention to detail and accuracy.
Excellent interpersonal skills.
Professional communication and etiquette (verbal and written).
Apply today!
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).