Prioritize all aspects of any new project and schedule employees for the creation and implementation of the project. Also manages the daily operation and integration of all aspects of the PC network (LAN's, and WAN's) to ensure timely support services and minimum downtime. Install and support PC/LAN/WAN hardware, software, peripherals, communication links and technology; providing organizational project support, and managing department technology projects. Guides Delivery Systems and Technical Services Managers on personnel Develop annual technology plan performs research, evaluates, recommends, seeks funding, and develops capital and maintenance budgets for all aspects of the credit union's LAN's, WAN's, and PC systems. Conduct research, identify vendors, develop requests for proposals (RFP), analyze proposals, and recommends sound strategies for technical projects. Develop and update the Disaster Recovery Plan Develop reporting processes that track and monitor performance and make appropriate adjustments for improvement as might be necessary from time to time. Update operating procedures and issues written and oral instructions to computer operators to ensure maximum productivity and utilization of the computer capacity. Accountable for administering and maintaining all security programs, both internal and third party systems and advising of any potential security threats.Comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Represent the company in a courteous and professional manner. Provides prompt, efficient, and accurate service to members as needed. Maintains member confidentiality. Collaborate with users, vendors, technicians, and managers to understand and assess computing and system needs and requirements. Evaluate current technology use and needs recommend software and hardware improvements. Oversee backup, security, and user help systems. Remain current on advances in technology. Provide technical support to users. Prepare and deliver operational or project progress reports. Implement and oversee operational budget and expenditures.