Spherion Gainesville, FL has a client looking for a Call Center Rep to assist customers with questions, payments, requests and provide conflict resolution. You will serve as primary contact for customers to inform, advise, and process their requests. This is not a remote position. Let's get to work.
Possible temp to hire
Gainesville, FL
...
Schedule: FT, Mon - Fri 8am - 6:30pm varies
Salary: $17.25/hr
Please email resumes to Laura Barnhouse - laurabarnhouse@spherion.com
Responsibilities:
- Assist customer over the phone
- Analyze information
- Respond to inquiries and complaints
- Maintain records of customer service activities
- Consult and resolve conflicts with expertise
- Determine deposit information
- Process payments
- Handle delinquent accounts
- Other duties as assigned
Working hours: 8:00 AM - 6:30 PM
Skills:
- Typing, phone, and computer competency
Education:
High School
Experience:
1-4 years
Qualifications:
- High School diploma or equivalent
- 3+ years' call center experience
- Typing, phone, and computer competency
- Ability to type 25 cwpm
- Excellent Word and Excel skills
- Proven customer service and customer service etiquette skills
Are you ready to start your next career? Please click here to apply https://www.spherion.com/apply/75796/ or call us at 352-378-2300 to inquire about our job opportunities.
We offer Medical, Dental, 401(k) and bonuses! We pay weekly!
Spherion Gainesville, FL is a drug free workplace.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).