business systems analyst.

Responsibilities:
-Work directly with the business units and staff, along with other IT analysts, on processes, user experience and technical requirements related to a prioritized initiative, feature, fix or project.
-Act as a Tier 3 technical support liaison for problem tickets to address issues with banking solutions or the research and troubleshooting of the existing system configuration and automation processes.
-Partner, as needed, with other team members to implement the technical specifications, including system configuration, system parameter setup, report creation, form/document creation, system security, third party system interfaces, product/system technical documentation, compliance, etc.
-Work closely with other Business System team members to identify departmental process improvement opportunities
-Work with Project Management as a key stakeholder and guiding light for technical and operational needs related to the backing solutions.
-Use elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholders needs.
-Develop and maintain project documentation to include requirement specifications, use case diagrams, flow charts, and other visuals to facilitate an understanding of system processing and changes required.s
-Review release notes from current business systems looking for new functionality that the business unit area could leverage, as well as potential business or workflow impediments.
-Help develop programing requests and requirements for in-house developers and programmers.
-Develop and maintain internal department procedures and documents
-Utilize knowledge of technological systems and industry standards to analyze current processes to design, develop, implement, and support new technical banking solutions or enhancements to existing solutions.
-Research, evaluate, and make recommendations concerning new third-party products or industry trends
-Act as the technical liaison for all teams across the organization
-Document process improvement methods by creating process life-cycle, operational procedures, implementation guides, support guides and technical docs.
-Involved in the evaluation, testing, planning and implementation of Business Continuity and Disaster Recovery for the organizations banking solutions.
-Involved with the implementation, modification, communication, training, and support of the automated processes within OpCon.

Working hours: 8:00 AM - 5:00 PM

Skills:
Preferred experience:
-Symitar core system.
-Synergy document management system.
-MeridianLink (LoansPQ & XpressAccounts
-Alkami digital banking.
-OpCon Automation Platform?.

Education:
Bachelors

Experience:
1-4 years

Qualifications:
-Bachelors degree or equivalent experience required.
-3-5 years US banking/financial operational experience.
-3-5 years technical analysis experience.
-3-5 years implementing new technical solutions.
-3-5 years customer support experience.
-3-5 years credit union or banking software experience.


Apply online today at www.spherion.com/kalispell

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).