This role is responsible for ensuring effective customer support through the development, installation, and training related to CNC machines. It involves working closely with customers to understand their needs, reviewing part prints and machine specifications, and providing programming and technical assistance to ensure machine readiness and functionality. The position operates under limited supervision.
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Responsibilities:
-Review customer part prints, time studies, and machine quotations to ensure accuracy.
-Develop documentation and coordinate tooling, work-holding, and other project purchases.
-Write CNC programs, set up machines, adapt components, and debug processes.
-Prepare machines for shipment, inventory components, and manage related logistics.
-Set up machines at customer sites, conduct operator training, and ensure project completion.
-Provide technical support and respond to customer inquiries via email, phone, or site visits.
-Maintain a clean and safe workspace and manage machine-related materials.
Working hours: 8:00 AM - 5:00 PM
Skills:
-Problem-solving skills with the ability to analyze and develop alternative solutions.
-Technical proficiency, including CNC programming and engineering processes.
-Professional demeanor with strong oral and written communication skills.
-Experience in customer service, teamwork, and organizational support.
Education:
High School
Experience:
4-7 years
Qualifications:
-High school diploma with two or more years of experience in project management or engineering technology, or equivalent.
-Background in manufacturing with project management and technical expertise.
-Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe.
-Strong mathematical and reasoning abilities, including geometry, trigonometry, and statistical concepts.
-Valid driver?s license and the ability to travel domestically and internationally as needed.
-Understanding of CNC machinery, tooling, and work-holding processes.
Apply today!
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).