Franchisee Satisfaction: Why Our Franchise Owners Love Spherion

According to a recent FBR survey, our franchise owner satisfaction is higher than the competition. See what our franchisees have to say about their franchise work benefits.

Owning a franchise is a great way to step into business ownership with the support of an established brand, a proven model, and a built-in community. Instead of starting from scratch, franchise owners get the advantage of expert guidance and a network that sets them up for success. That’s exactly what Spherion offers—an opportunity to run a staffing business with the backing of a nationally recognized name and decades of industry expertise.  

But what really sets Spherion apart? Just ask our franchise owners! Each year, we partner with Franchise Business Review (FBR) to survey our franchise owners to get insights about franchisee satisfaction and their experience. Their valuable feedback helps us continually improve, and it shows: Our FBR score consistently ranks us “Among the Best.” From strong support to the rewards of helping businesses and job seekers connect, there’s a lot to love about being part of Spherion. Read on to hear more about franchise owner satisfaction and what it’s like to franchise with Spherion!

The best of both worlds: Independence with support

One of the biggest factors in franchise job satisfaction is that you get the opportunity to be your own boss while still having a strong support system behind you. As a Spherion franchise owner, you get to call the shots—building your business in a way that fits your goals and your local market—without having to go it alone. It’s the perfect balance of freedom and security.

Your business, your way

Spherion gives franchisees the flexibility to shape their businesses in ways that make the most sense for them. That means you get to decide:

• Which industries to focus on: You can specialize in the fields that best match your market and expertise, whether that’s manufacturing, administrative roles, or professional staffing.
• How to build your team: You get to hire and develop a team that aligns with your leadership style and business vision.
• How to market your office: You have the freedom to tailor your marketing strategy to fit your local area’s trends and culture, focusing more on social media or community events as you see fit.

Support that has your back

While you have the independence to run your business your way, you’re never on your own. Spherion provides training, technology, and ongoing guidance to help you succeed. And in fact, in the FBR survey on franchisee satisfaction, our franchisees scored us an 81 for training and support—nearly 20 points higher than the average franchise score. “Spherion does an exceptional job of supporting their owner community,” said one respondent, “with various ways to learn and train both online and in-person and that training and development spans every role within our organization.” So when you need help with operational best practices, compliance, or marketing strategies, you can rest assured that the corporate team is there to offer expert advice.

This balance of having the autonomy to make key business decisions while knowing there’s always a trusted team behind you is what makes Spherion one of the best franchises for job satisfaction. Our franchisees love having the freedom to grow their businesses while knowing they have a strong support system whenever they need it.

Building a positive franchise business culture

A thriving business starts with a strong, positive culture. At Spherion, we believe that franchise owner satisfaction stems from an engaging, supportive workplace, which benefits everyone—employees, clients, and job seekers alike. That’s why we provide the tools, resources, and values to help franchisees build workplaces where people love to work.

Creating an engaging workplace

Spherion franchisees have access to training, leadership development programs, and operational support designed to help them foster a great workplace culture. From team-building strategies to recognition programs, we give our franchisees what they need to cultivate a deep sense of franchise staff engagement and create environments where employees feel valued and motivated.

Living Spherion’s values at the local level

While Spherion provides the foundation, our franchise owners bring our values to life in their own unique ways. Whether it’s prioritizing professional growth, creating an open and communicative work environment, or giving back to the community, each franchisee has the freedom to shape their office culture while staying true to Spherion’s mission.

The ripple effect: Happy teams, happy clients

Beyond just benefiting employees, a positive workplace directly impacts client relationships. When franchisees foster an engaging and supportive environment, their teams are more energized and motivated to provide top-tier service. This leads to better candidate placements, stronger client satisfaction, and long-term business success.

Measuring success through team satisfaction

Just as we measure franchise owner satisfaction at the corporate level, our Spherion franchisees regularly measure their teams’ satisfaction through surveys and feedback, ensuring that their workplaces remain positive and productive. When employees feel supported and engaged, they perform at their best, creating a cycle that benefits the entire business. 

Financial fulfillment: Growing your income potential

Another major aspect of franchise management satisfaction is the ability to take control of your financial future. Unlike traditional employment, where earning potential is often limited by salary caps or company budgets, owning a Spherion franchise gives you the ability to grow your income based on your hard work and business decisions.

Multiple revenue streams for franchise growth

Spherion franchisees have access to diverse revenue streams, creating multiple ways to generate income:

• Temporary staffing: Businesses always need short-term workers, making temp placements a steady source of revenue.
• Temp-to-hire: Many companies prefer to test out employees before committing to full-time hires, and franchisees benefit from these extended placements.
• Direct hire: Helping companies find permanent employees provides another high-value revenue stream with strong earning potential.

This business model has proven to be seriously profitable. In 2023, the average Spherion franchise generated $6 million in gross sales and $1.3 million in gross profit per franchisee.

The path to long-term financial growth

Some of our most successful Spherion franchisees don’t just commit to a single location. Instead, they expand and scale their businesses. Take the Ruggerys, for example. Don Ruggery Jr. and Jay Ruggery have over time scaled their franchise presence, and they now own 15 Spherion locations in Pennsylvania. Through hard work and smart decisions, they’ve strengthened their network and maximized their earning potential—two ingredients for high franchisee satisfaction.

Financial success leads to greater job satisfaction

There’s no question that financial rewards contribute to franchise job satisfaction. When franchise owners see their businesses thrive, they feel the sense of accomplishment that comes from personally building something meaningful. With Spherion’s support, franchisees can grow their income while also making an impact in their communities, helping businesses find great talent and job seekers land fulfilling work. That’s a win-win worth investing in!

Community impact: Making a difference locally

Spherion franchisees do more than run successful businesses; they also play a vital role in strengthening their local economies. By connecting job seekers with meaningful work, they help individuals build careers while supporting businesses with the talent they need to grow.

Changing lives through employment

Every placement represents a real person finding a new opportunity. As they help someone land their first job, transition into a new industry, or secure a long-term career, our franchisees see the direct impact of their work every day. As one of our franchisee survey respondents put it, “It feels great being part of a company that genuinely cares about making a difference in our community. Seeing how these values play out in real life, like when we help someone land a job that changes their life, that's what makes me proud to be part of the Spherion family.”

Giving back beyond staffing

Spherion franchisees are active in their communities, supporting local charities, hosting job fairs, and volunteering in workforce development programs. One of our biggest initiatives is Spherion's Community Giveback Program, which has donated over $1.2 million to nonprofits nationwide. Beyond financial contributions, local offices volunteer their time to support organizations such as the High Fives Foundation, which aids those with physical limitations in pursuing active lifestyles.

The comprehensive support system behind your success

Running a business is exciting, but it’s even better when you have a dedicated team backing you every step of the way. At Spherion, we believe franchise owners should focus on growing their businesses, not getting bogged down by administrative hurdles. That’s why we provide a robust support system designed to make operations smoother and success more attainable. Here’s how we help:

• Streamlined payroll systems: Managing payroll can be complex, but we make it simple. Our efficient payroll systems handle payments, taxes, and compliance so you can focus on running your business.
• Turnkey national marketing programs: We take the guesswork out of marketing with professionally designed campaigns, brand materials, and templates that you can easily customize for your local market.
• Cutting-edge technology platforms: Our advanced staffing and business management tools help you streamline operations, track performance, and stay ahead of industry trends.
• Personalized business coaching: You’re never alone on this journey. Our experienced business coaches provide one-on-one guidance tailored to your goals, helping you make informed decisions and maximize growth.
• Legal guidance and compliance assistance: Navigating employment laws and regulations can be tricky, but our legal experts ensure you stay compliant and protected from potential risks.
• Risk management and workplace safety resources: Keeping your workforce safe is a top priority. We give you the resources and best practices needed to minimize risks and create a safe working environment for employees and clients.

With Spherion’s comprehensive support, franchisees have the tools, knowledge, and expert advice they need to build their own businesses while focusing on what they do best: connecting great talent with great companies. 

The Spherion franchisee satisfaction advantage

Owning a Spherion franchise is about building a career that’s both financially rewarding and personally fulfilling. Our franchisees love the balance of independence and support, finding greater autonomy and work life balance in franchises—along with the deep franchise job satisfaction of making a difference in their communities. 

If you’re looking for a business opportunity that gives you the freedom to lead while providing the resources to help you succeed, Spherion could be the perfect fit. To start the conversation, reach out to Dan Brunell for more info on how you can build a successful staffing business with us!