- Process and distribute incoming and outgoing faxes, log for billing purposes - Process basic forms and update information using a PC - Wrap, pack, label, and ship finished product - Collect and submit meter reads - hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided - Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications - Operate high volume printers and copiers- Estimate, schedule and track incoming production jobs - Track and store jobs as customer requires for reuse at a future date, including file back-up- Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media such as CDROM , disk or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided File/document conversion (utilizing standard software) - Maintain reporting logs and information for billing- May operate high volume folding and inserting mail equipment
1-4 years
Experience in a Customer Service environment (minimum 1 year) EDUCATION: - Minimum: High School Diploma or equivalent.
- Post high school technology training or experience- Ability to lift 50 Ibs - Able to demonstrate Computer Skills - Able to demonstrate Intermediate use of: MS office - Able to demonstrate ability to use / locate devices - Able to demonstrate basic math skills (division, multiplication, percentages)
High School
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